Shipping
Damaged or Incorrect Orders:
If your item(s) was damaged during shipping, gone missing, or incorrect items, we must be notified as soon as possible to correct the issue.
Please email support@satoristylez.com with your order number and a description of the problem. For damaged items, be sure to include a photograph to assist us in processing the claim. Once the above has been done, a shipping label will be sent for your return. Upon receiving the returned item, a replacement product will be sent.
Shipping Time & Price:
Shipping times are separate to the production time. Majority of our orders are shipped within 5 business days once your leggings have been produced. More than a half of our orders are shipped within 3 business days or less. We do everything to get you your order in a timely fashion.
How long shipping takes really depends on where you are from. To make it easy for you we created this simple table to help you estimate:
To | Shipping Times | Shipping Cost |
USA | 3-5 Business Days Via USPS / DHL | Free Shipping via USPS |
Canada | 5-10 Business Days Without Tracking | $8.00 |
UK & Europe | 5-10 Business Days Without Tracking | $5.00 |
Worldwide | 10-20 Business Days Without Tracking | $10.00 |