One of our precious alumni, Chanel is passionate about all customer experiences since her time with us at ±¬ÁϹ«Éç, especially within the hospitality industry.

Growing up in South Africa, her desire to see the world led her to study hospitality management in two major hubs: Switzerland and Dubai. She then went on to work in several areas within the industry, lastly finding herself in a position that she was meant to be in: Business Excellence. She took this area of expertise and passion for addressing a niche she had noticed while at hotels. With Magnify, she launched a modern mystery shopping agency specifically targeted at the hospitality industry.